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Frequently asked questions

See below for the most frequently asked questions. You can find more answers by selecting the country where your stay takes place.

Select the country where your stay takes place

Top 10

  • 2. How can I pay my reservation?

  • 3. Where can I find the contacts and addresses of the B&B Hotels España y Portugal?

  • 4. What services does a reservation include in B&B Hotels España y Portugal?

Before my stay

  • What is the difference between the refundable and non-refundable rates?

  • Can I book online and call the hotel directly to cancel or modify the reservation?

  • What is the customer service schedule?

During my stay

  • How do I use free WiFi at B&B Hotels?

  • How can I extend my stay?

Contact us

Can't find the answers in our FAQ? Use our contact form.