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Terms and conditions of use of the www.hotelbb.com site and the B&B HOTELS mobile applications

Article 1: The Company

The website is published by Casper BidCo, whose information can be found here. 
 

Article 2: Terminology

  • Platform: refers to the central online booking system operated by Casper BidCo on the Site
  • Services: refer to the services offered by B&B Hotels on its website and on mobile applications of the same name. 
  • Website: refers to the Casper BidCo website, which can be accessed in particular at the www.hotel-bb.com and mobile applications.
  • Users: refers to any user who has provided Personal Data on the Site registration form and using Site Services after receiving a confirmation email that definitively validates their account Hotels.com.
     

Article 3: Purpose and Scope of Application

These General Terms and Conditions of Use (the "Terms of Use") define the legal framework governing access to and use of the website and mobile applications (the "Site"). 

These Terms of Use are in French and are intended to apply exclusively between Casper Bidco and any user wishing to access the Site and/or use the Services.

Access to the Site and its use are subject to the acceptance of these Terms of Use, which can be changed at any time. 

You will be notified of any modifications via specific notices posted on the Site.

By accessing or using the Site, you agree to comply with these Terms of Service and any modifications that are in effect during your session. If you do not agree with these Terms of Use, please do not access or use the Site.

Any use of the Services takes full advantage of the application of these CGU but also of the Privacy Policy.
 

Article 4: Services offered by the Site and Mobile Applications

The website and mobile applications allow you, through a single online entry point, to access your past and future reservations, book your room at any of the B&B hotels and provide reviews, feedback and comments related to your stay at the B&B hotels. All offers, booking conditions and contracts relating to a particular B&B Hotel are offered to you and are to be accepted from the operator of the relevant B&B Hotel ("Operators") in accordance with the applicable B&B Hotels Terms and Conditions. The Operators are listed in the applicable General Terms of Sale. Should a contradiction or ambiguity become apparent between the clauses of these Terms of Service and those of the applicable General Terms of Sale, the clauses of the General Terms of Sale take precedence.

The website and mobile applications also allow you to subscribe to the loyalty program offered by our platform.
 

Article 5: Registration

In order to access and use the Site or certain Services, you may be required to register with the Site and/or the Services in question. Where applicable, please follow the instructions on your screen.
By using the Site, you recognize that:

  • you are able to comply with these Terms of Use; and
  • you are over 18 years old or have reached the age of majority in the country where you live or of which you are a citizen.

Passwords may be provided to you in order to complete the creation of your account or to access certain services on the Site. You are responsible for keeping your password confidential and you shall be deemed to be the author of any access to the Site involving the entry of said password.
 

Article 6: Data protection

For the creation of the User's account, the collection of information at the time of registration on the Site is necessary and mandatory. 

When booking a hotel room or registering for the loyalty program, the User is asked for personal data.

When using the mobile applications, geolocation data is also collected in order to offer personalized Services.

This data is processed in compliance with Law No. 78-17 of 6 January relating to information technology, files and freedoms and Regulation No. 2016-679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

The User has a permanent right of access, modification, rectification, opposition, transfer and limitation of the processing of information concerning him/her.

This right may be exercised under the conditions and terms set out in our Privacy Policy.
 

Article 7: Your Rights 

The Site publisher grants you a personal, non-exclusive, non-transferable, royalty-free license to access and use the Site and its contents in accordance with these Terms of Use, for your personal, non-commercial use.

You may not (i) reproduce, display, extract, adapt and/or translate the Site and/or its content or any part of its content, except as permitted under these Terms of Use; (ii) make available to any third party, directly or indirectly, the Site and/or its content or any part of its content; (iii) extract or re-use the content of the Site or any part of its content, in whole or in part, in any format or on any medium whatsoever; (iv) circumvent any protection or access restriction measures applying to the Site and/or its content or any part of its content.

For any use of the Site and/or its contents or any part of its contents outside the framework defined above, including, inter alia, for commercial purposes, you must obtain the prior written consent of the publisher of the Site. You are prohibited from using the Site and/or its contents or any part of its contents in an illegal, fraudulent, unacceptable or inappropriate manner. You are not allowed to use automated means to use the Site and/or the content thereof, in whole or in part, including (among others), the integrated databases.
 

Article 8: Rights granted by you

By uploading and posting content to the Site, you grant the Site publisher and its affiliates the non-exclusive, irrevocable, transferable, royalty-free right to reproduce, perform, adapt and translate your content, which includes, without limitation: (i) copying your content by any means known or unknown, such as, but not limited to, physical (paper), electronic, digital (including online); (ii) displaying or publishing your content on the Site or in any other medium known or unknown, such as, but not limited to, physical (paper), electronic, digital (including online), and any other medium of dissemination; (iii) the adaptation of your content, which includes, without limitation, the right to modify, edit, incorporate your content, in whole or in part, into other works and/or create derivative works; and (iv) the translation of your content into any language or format. These rights are granted worldwide, for the maximum term of intellectual property protection rights set by the applicable legislation and to any end, including, without limitation, for the purposes of information, communication, marketing and publicity.

You agree that you are not allowed to upload or publish content that is subject to the intellectual property rights of a third party, trade secrecy or any property right of a third party, unless you are the holder of these rights or you have permission from the holder of the legal rights, or content that is deemed illegal under applicable laws and regulations, including, without limitation, any content which may (i) be defamatory or libelous, (ii) justify or pertain to crimes against humanity, (iii) incite hatred on grounds of ethnicity, gender, sexual orientation or handicap or encourage child pornography, (iv) give rise to or promote acts of terrorism, or (v) encourage any type of violence, including violence against women.

In general, and given the purpose of the Site, you agree to always behave ethically with respect to the content you upload or post to the Site.
 

Article 9: Intellectual property

All rights, titles and interests in and to the Site, its content, features, graphics, database, data and generally any information contained therein, including, but not limited to, all trademarks, copyrights, logos, trade names, illustrations, images, designs are the sole and absolute property of the Site's publisher and/or its licensors.

Any full or partial reproduction of this content is strictly prohibited and is likely to constitute a counterfeiting offense.
 

Article 10: User-generated content

The Site incorporates content generated by Users, including you ("UGC"). UGC can include, without limitation, reviews, testimonials, comments and any other information related to this content. The UGC does not reflect our opinions. The opinions and other statements made by Users are theirs alone. The corresponding Users are solely responsible for the UGC. Its accuracy, comprehensiveness and reliability are neither guaranteed nor endorsed by the Site publisher or its affiliates. You assume full liability for your content and can be held liable for your content in all respects.
 

Article 11: Liability

The Site publisher makes every reasonable effort to make the Site available at all times, but cannot guarantee that the Site will be continuously available or error-free. We reserve the right to modify or discontinue, temporarily or permanently, access to the Site (or any part thereof) at any time and from time to time, with or without notice. You agree that the Site publisher shall not be liable to you for any such modification, suspension or interruption. Unless otherwise expressly agreed in the applicable Terms and Conditions, the Site and its contents are provided on an "as is" and "as available" basis. The Site publisher does not warrant or represent that the Site and its contents are free from defects and errors or are accurate, current and reliable. 

The Site publisher reserves the right to correct any errors or omissions and to make changes to the Site. Although the Site publisher takes reasonable steps to prevent the introduction of viruses or malware, it does not warrant that the Site or content that may be downloaded from the Site is free of such destructive software. The Site publisher cannot be held responsible for any damage or harm caused by such software. Furthermore, the Site publisher cannot be held responsible for any of the UGC.

However, the Site publisher will make every reasonable effort to promptly remove any UGC that violates these Terms of Use after becoming aware of the situation, including through a report by a Site User, which can be made via the contact form. You will be responsible for any loss that the Site publisher and/or any affiliates may suffer as a result of your violation of these Terms of Use. You agree to indemnify and hold harmless the Site editor and/or its affiliates from and against all losses, expenses, damages and costs resulting from your violation of these Terms of Use or applicable laws.

The Site’s publisher does not moderate UGC. However, the Site publisher reserves the right to review account activity and, if any illegal, fraudulent, unacceptable, inappropriate or automated use of the Site and/or its content or any part of its content by you is detected, or if you violate these Terms of Use or engage in any activity that is detrimental to us or our users, we reserve the right to suspend or terminate your access to the Site and/or delete your account without notice to you, and without prejudice to your other rights.
 

Article 12: Links to third party websites/offers

The Site can include hyperlinks that redirect the user to third-party websites or offers. These websites and deals are referred to only as a guide. We are not accountable (i) for the availability of these third-party websites or deals, nor (ii) for the accuracy or reliability of their content. Unless we expressly state otherwise, we do not endorse these third-party websites or deals, or the content thereof.
 

Article 13: Privacy

When you access and use the Site, we collect and process, to the extent permitted by law, personal data provided by you (such as your name, date of birth, email address, booking details, etc.) or generated as a result of your access and use of the Site. For more details on how we collect and process your personal data, see our Privacy Policy, available here.
 

 Article 14: Dissociation, Non-Waiver

The provisions of these Terms of Service are separable. If any of these provisions becomes invalid, illegal or inapplicable (in whole or in part), it shall be removed and deleted as necessary, and the remaining provisions shall continue to apply. Your failure to exercise or enforce any right or provision of these Terms of Use, or the Site publisher's failure to exercise or enforce any right or provision of these Terms of Use, shall not constitute a waiver of such right or provision.
 

Article 15: Applicable Law

These Terms of Service are governed by French law. Unless otherwise stated in a mandatory legal provision in force that may apply to you, any dispute relating to the validity, implementation and performance of these Terms of Service is subject to the exclusive jurisdiction of the courts of Paris (France), with all rights being reserved, however, to file a petition with any other competent court.