B&B HOTEL Brussels Centre Louise

Dear Familien, Thank you for taking the time to share your review. We are pleased that you found our reception service to be outstanding and that our high-speed Wi-Fi met your expectations. It's also great to know that you enjoyed our breakfast offerings. However, we apologize for the disturbance you experienced due to noise and we regret to hear about the cleanliness and smell issues you encountered. We also understand your concerns regarding the cleaning activities during breakfast time and the inconvenience caused by the air conditioning. Your comfort is very important to us, and we are sorry for any discomfort you faced. Our team is dedicated to providing a welcoming environment and we are disheartened that we did not meet your expectations in these areas. Finally, we hope you were able to appreciate the friendliness of our staff and the quality of our facilities during your stay. Our location in the vibrant Ixelles neighborhood, close to Avenue Louise, is ideal for guests looking to explore the city and its many attractions. We hope we will have the opportunity to see you again in the future. Best regards, Adil

Cher hôte, Nous sommes ravis de lire que votre séjour parmi nous vous a comblé. Nous espérons que vous avez eu l'occasion de profiter de notre cinéma lors de votre séjour, une caractéristique unique qui nous distingue et enrichit l'expérience de nos hôtes. Si vous n'êtes pas déjà membre de B&me, nous vous invitons à vous inscrire en ligne pour découvrir de nombreux avantages : https://www.hotel-bb.com/fr/b-and-me. Nous espérons vous recevoir une nouvelle fois très bientôt. Bien à vous, Adil

Dear Guest, Thanks for your review about our hotel. We regret to hear that our breakfast offerings did not live up to your expectations. At B&B Hotel Brussels Centre Louise, we strive to provide a variety of breakfast options that cater to the tastes of our diverse guests and we're disappointed to learn that we missed the mark during your visit. We hope you were able to enjoy the convenience of our central location in Ixelles, with easy access to public transport and the chic shops of Avenue Louise. It's a great starting point for both business and leisure travelers to explore the heart of Brussels. If you are not already a B&me member, we invite you to register online at https://www.hotel-bb.com/en/b-and-me. We are hoping to welcome you back in the future. All the best. Adil

Dear Renea, We would like to thank you for this review about your recent experience in our hotel. We're thrilled to hear that your stay with us was a comfortable one, ensuring your satisfaction is at the heart of what we do. Nonetheless, we understand your thoughts on the pricing and want to express our apologies if it seemed a bit steep. We strive to provide excellent value by offering amenities such as our 24/7 gym and cinema, as well as our ecological initiatives that reward guests for joining us in our green efforts. We hope you were able to appreciate our prime location in the vibrant Ixelles neighborhood, just a stone's throw from the chic shops of Avenue Louise and a plethora of cultural sights. If you are not already a B&me member, we invite you to register online at https://www.hotel-bb.com/en/b-and-me. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Adil

Estimada Mari, Muchísimas gracias por su reseña acerca de su experiencia en nuestro hotel. Nos alegra mucho que hayas tenido una experiencia tan positiva en B&B Hotel Brussels Centre Louise. Esperamos que hayas podido disfrutar de nuestra conveniente ubicación en Ixelles, cerca de la famosa Avenida Louise, perfecta para explorar las tiendas y la cultura local. Si aún no eres miembro de B&me, te invitamos a registrarte en línea en https://www.hotel-bb.com/en/b-and-me. Le esperamos en su próxima visita a Bruselas. Atentamente, Adil

Cher hôte, Nous sommes ravis que notre emplacement vous ait plu, à proximité des transports et du centre-ville, facilitant la découverte des charmes de Bruxelles. Toutefois, nous sommes navrés d'apprendre que le confort de notre matelas n'ait pas été à la hauteur de vos attentes. Sachez que nous proposons des matelas écologiques pour assurer un sommeil de qualité, mais nous comprenons que chaque hôte a ses préférences personnelles. En outre, l'absence de frigo dans les chambres fait partie de nos efforts écologiques pour minimiser l'impact énergétique, bien que nous entendons votre souhait pour cette commodité. Nous espérons que vous avez pu profiter de nos installations, telles que notre cinéma et notre salle de sport ouverte 24h/24, qui sont parmi les points forts de notre établissement. Si vous n'êtes pas déjà membre de B&me, nous vous invitons à vous inscrire en ligne : https://www.hotel-bb.com/fr/b-and-me. Au plaisir de vous revoir pour un séjour entièrement réussi cette fois, Adil

Dear Rembrandt, Thank you for taking the time to share your review. We are delighted that you found our staff to be friendly and welcoming. It's always a pleasure to hear that our team's efforts to provide exceptional service are being recognized by our valued guests. However, we're sorry to hear that the bed did not provide the comfort you expected. Our guests' restful sleep is a priority for us, and we regret any discomfort you experienced. Additionally, we apologize for the inconvenience you faced with the breakfast items on your second day. We strive to maintain a fully stocked and diverse breakfast buffet for all our guests to enjoy throughout the morning. We hope you were able to appreciate our hotel's vibrant location in Ixelles, brimming with cafes, pubs, and shopping opportunities, just a stone's throw away from the trendy Avenue Louise. If you are not already a B&me member, we invite you to register online at https://www.hotel-bb.com/en/b-and-me. We hope we will have the opportunity to see you again in the future. Best regards, Adil

Dear Guest, Thanks for your review about our hotel. We're thrilled to hear that your stay with us was a delightful one. We are overjoyed that the variety of amenities, our children's play area and the inviting nature of our lobby enhanced your stay and that our staff made a lasting, positive impression. Our team takes great pride in creating an environment that feels like a home away from home. However, we understand that the placement of the basin and the room lighting did not fully meet your needs. We appreciate this feedback as it helps us in our continuous effort to improve the comfort and satisfaction of our valued guests. While our bathrooms are designed with a focus on space and efficiency, we acknowledge that personal preferences vary, and we aim to cater to these wherever possible. Similarly, we strive to maintain a balance in lighting that suits various guest preferences, but we'll certainly consider your input for future enhancements. Nonetheless, it's fantastic to learn that our family-friendly facilities and dedicated staff created a memorable experience for you. We're committed to ensuring our guests feel supported and valued throughout their stay. If you are not already a B&me member, we invite you to register online at https://www.hotel-bb.com/en/b-and-me. We are hoping to welcome you back in the future. All the best. Adil