B&B HOTEL Brussels Centre Gare du Midi

Dear Guest, Thank you for taking the time to send us your rating. We’re delighted you had an excellent stay with us and appreciated our breakfast offerings. Our team takes pride in providing a variety of options that cater to different tastes. We hope you also enjoyed the convenience of being steps away from Brussels’ main transport hub, making exploring the city effortless. If you are not yet a B&me member, we invite you to join our loyalty program for exclusive benefits on future stays: https://www.hotel-bb.com/en/b-and-me. We hope to welcome you back for an improved experience in the future. Best wishes, General Manager

Dear Lewis, Please accept our sincere thanks for this glowing review. We’re delighted your return stay met your expectations. Our team takes pride in providing welcoming service and comfortable spaces. Your kind words about our location’s convenience and the efficiency of our rooms are truly appreciated. That said, we acknowledge your note about the breakfast area. We’ll explore options to enhance comfort during peak times while maintaining our diverse morning offerings. Finally, we’re grateful you highlighted our dedicated staff and spotless facilities. These remain central to creating memorable stays for all our guests. If you’re not already a B&me member, we invite you to join our loyalty program at https://www.hotel-bb.com/en/b-and-me for exclusive benefits. We look forward to welcoming you back. Best regards, James, Team Shift Leader

Dear Guest, Thank you for your positive review. We are delighted to hear you had a brilliant stay and would recommend us to others. However, we are sorry for any inconvenience regarding breakfast. Our lobby offers free coffee and tea daily, and we provide a variety of options during breakfast hours. Nonetheless, we are glad your experience reflects our commitment to comfort and convenience. Our proximity to Gare du Midi makes exploring Brussels seamless. If you are not already a B&me member, join our loyalty program for exclusive benefits on future stays. We look forward to welcoming you back. Best wishes, General Manager

Dear Guest, Thank you for this kind review following your recent stay. We’re thrilled to know your stay met your expectations. It’s wonderful to hear you would recommend us to others, we take pride in creating memorable experiences for all our guests. If you’re not already a B&me member, we invite you to register online at https://www.hotel-bb.com/en/b-and-me for exclusive benefits on future stays. It would be a pleasure to have you return on your next visit to Brussels. Kind regards, General Manager

Estimado Eduardo, En primer lugar, le agradecemos el tiempo dedicado a dejarnos su opinión. Nos alegra saber que encontró nuestro hotel de fácil acceso y que las instalaciones contribuyeron a una estancia agradable. Su satisfacción es nuestra mayor recompensa. Recuerde que, si aún no forma parte de B&me, puede registrarse en https://www.hotel-bb.com/en/b-and-me para acceder a beneficios exclusivos en sus próximas visitas. Estaremos encantados de poder recibirle nuevamente en el futuro. Saludos cordiales, General Manager

Caro Roberto, agradecemos o tempo despendido com a partilha do seu feedback. Ficamos felizes em saber que o senhor considerou nossa estrutura hoteleira positiva durante sua estadia. No entanto, lamentamos profundamente que a localização tenha impactado sua percepção de segurança. Estamos em constante diálogo com autoridades locais para melhorar o entorno, garantindo que nossos hóspedes possam desfrutar da proximidade com a principal estação de trem e pontos turísticos com mais tranquilidade. Esperamos que volte a optar pelo mesmo no futuro para ter oportunidade de desfrutar das mesmas. Com os nossos melhores cumprimentos, James, Team Shift Leader

Dear Marcin. We thank you for taking the time to provide us with your feedback. We are glad you found our hotel to be a convenient and affordable option for your family trip. However, we regret that the space in our rooms and the bedding comfort did not fully meet your expectations. Our family rooms offer additional space for those looking for a more spacious stay. Nonetheless, we are pleased that our proximity to the train station added ease to your visit. We hope you enjoyed exploring Brussels with such easy access to transport. If you are not yet part of our B&me program, consider joining for exclusive benefits on future stays: https://www.hotel-bb.com/en/b-and-me. We hope to have the opportunity to welcome you back in the future for an even better experience. Kind regards, General Manager

Dear Guest, Thank you for this great feedback. We’re delighted your stay was enjoyable and that you found our location convenient for your leisure trip. It’s wonderful to know you would recommend us to others, which motivates our team to keep delivering great experiences. If you’re not already a B&me member, we invite you to join for exclusive benefits on future stays: https://www.hotel-bb.com/en/b-and-me. We look forward to welcoming you back. Kind regards, James, Team Shift Leader