B&B HOTEL Brussels Centre Gare du Midi

Dear Marcin. We thank you for taking the time to provide us with your feedback. We are glad you found our hotel to be a convenient and affordable option for your family trip. However, we regret that the space in our rooms and the bedding comfort did not fully meet your expectations. Our family rooms offer additional space for those looking for a more spacious stay. Nonetheless, we are pleased that our proximity to the train station added ease to your visit. We hope you enjoyed exploring Brussels with such easy access to transport. If you are not yet part of our B&me program, consider joining for exclusive benefits on future stays: https://www.hotel-bb.com/en/b-and-me. We hope to have the opportunity to welcome you back in the future for an even better experience. Kind regards, General Manager

Dear Guest, Thank you for this great feedback. We’re delighted your stay was enjoyable and that you found our location convenient for your leisure trip. It’s wonderful to know you would recommend us to others, which motivates our team to keep delivering great experiences. If you’re not already a B&me member, we invite you to join for exclusive benefits on future stays: https://www.hotel-bb.com/en/b-and-me. We look forward to welcoming you back. Kind regards, James, Team Shift Leader

Dear Alina, Thanks for your positive review. We’re glad your stay highlighted our convenient location and hearty breakfast options. While our rooms are designed to maximize space efficiently, we understand larger accommodations can enhance comfort. Nonetheless, it’s wonderful you found everything clean and restful. Our team works hard to create welcoming moments, so your kind words about their friendliness mean a lot. If you’re not already a B&me member, we invite you to register online at this link: https://www.hotel-bb.com/en/b-and-me. We hope to see you again soon. Best regards, James, Team Shift Leader

Dear Guest, It’s rewarding to receive this kind review about your recent visit. We are delighted to know your stay met your expectations. It means a lot that you found everything to your liking, and we are thrilled you would recommend us to others. If you are not already a B&me member, we invite you to join for exclusive benefits on future stays: https://www.hotel-bb.com/en/b-and-me. It would be a pleasure to have you return on your next visit to Brussels. Kind regards, James, Team Shift Leader

Dear Guest, Thank you for this great feedback. We are glad to hear you had a good stay overall. Still, we regret to learn that our breakfast offering didn’t align with your needs due to budget considerations. Our buffet aims to provide value through its variety of fresh and hearty options. We hope you found our proximity to Gare du Midi convenient for exploring Brussels. If you’re not already a B&me member, we invite you to register online at https://www.hotel-bb.com/en/b-and-me for exclusive benefits. We look forward to your next visit. Best regards, James, Team Shift Leader

Cher Thierry, Merci pour ce commentaire. Nous sommes ravis de lire que vous avez apprécié l’accueil chaleureux de notre équipe à la réception. Cependant, nous regrettons que les couettes aient causé un inconfort durant votre nuit. Votre confort est une priorité pour nous et nous prendrons en compte votre retour pour améliorer cet aspect. Nous espérons que la localisation de l’hôtel, à proximité de la gare du Midi, a facilité votre séjour à Bruxelles. Si vous n’êtes pas encore membre B&me, inscrivez-vous en ligne pour bénéficier d’avantages exclusifs : https://www.hotel-bb.com/fr/b-and-me. Nous espérons avoir la joie de vous revoir très vite. Bien à vous, General Manager

Dear Guest, Many thanks for your review. We are delighted to hear you had an enjoyable stay with us. Your satisfaction is our priority, and we appreciate your recognition of our efforts. If you are not already a B&me member, we invite you to join our loyalty program for exclusive benefits on your next visit. Discover more at: https://www.hotel-bb.com/en/b-and-me. We look forward to welcoming you back on your next visit. Best wishes, General Manager

Dear Souleymane, It was a pleasure to receive your kind feedback. We are delighted to see your positive recommendation score and that your stay with us met your expectations. If you are not already a B&me member, we invite you to register online at this link: https://www.hotel-bb.com/en/b-and-me. We look forward to welcoming you back on a future occasion. Best wishes, General Manager