B&B Hotel GENOVA

Athula M.

Review posted on 21/04/2019, about a stay on 15/04/2019

I landed in Genoa station after changing my travel plans last minute. Had no hotel booking so went to this place as I sighted this close to the station. Inquired for the availability and the rate. I was told by Halima that the rooms are available and the nightly rate was 125 Euro. At the same time I checked Trip advisor and I got a slightly better rate with Agoda. I told her at the same point that Agoda has a better rate and I will book with Agoda and did so and went to her with the confirmation number. She got furious and questioned me why I booked with Agoda as they could have given me the room for 110 Eros if I had asked. I explained that I simply asked for the rate as I had no prior booking and booked with Agoda as it was cheap for me compared to the original rate she offered me and that I was not there to haggle for the room rate. Despite me asking her to stop talking about it as I already booked the room and the loss is mine now, she kept on arguing with me for the next may be 10 minutes saying I told her a wrong Agoda rate and that I did not ask for a better rate, which she said I would have got had I bargained. This was unbelievably unprofessional and childish and needless to say the blunder. I did not bother to complaint to the management as they seemed very comfortable doing that, which for me seemed as a the norm of the hotel. And I asked for an adapter which they did not have either. But if you're just passing by Genoa train station the location is very convenient to stay for the night but expect nothing more.

José

Review posted on 20/04/2019, about a stay on 31/03/2019

Muy satisfactorio con el hotel y su habitación, excelente ubicación y limpieza de su habitación.

ambi

Review posted on 20/04/2019, about a stay on 14/04/2019

Overall the stay was ood for us, comfortable beds, good location. I would have given it a higher score only we were allocated the wrong room and there was nothing that could be done to rearrange from the hotel's side. We had requested 2 x single beds, however we were informed that the company we had gone through did not allow this deal. When we booked it there was the option to request twin beds! If this had not been a choice then I would never have booked through them. I am travelling with my 18 year old son who is 6ft 2 and there is no way we ever choose a double bed. In the end another couple (a mother and daughter) gave up their twin room for us and we did a swop. I had also reconfirmed this would be the case when I booked back in January and when we checked in and all was confirmed. i was surprised the receptionist couldn't accomodate our needs and wonder if our room had been allocated to someone else in error because we didn't arrive till larer in the evening. If our friends had not swopped with us our other suggestion was that the hotel supplied 2 single duvets for this double bed, but we were told that would not be an option either.

Anonymous

Review posted on 19/04/2019, about a stay on 15/04/2019

Dmitrii

Review posted on 19/04/2019, about a stay on 15/04/2019

Fix y.

Review posted on 19/04/2019, about a stay on 16/04/2019

Anonymous

Review posted on 19/04/2019, about a stay on 16/04/2019

Antonio P.

Review posted on 19/04/2019, about a stay on 15/04/2019

muy buena ubicacion, limpio y comodo

Eder

Review posted on 19/04/2019, about a stay on 15/04/2019

Quando chegamos, vimos os recepcionistas novos e desatenciosos. No café da manhã do dia seguinte, um deles estava discutindo com um cliente. Os quartos eram grandes, mas faltava mais organização. Tinha lâmpadas queimadas e a TV não funcionava. Pagamos a parte o café da manhã, este foi o pior, pois faltava tudo e a reposição era a passo de tartarugas. Muita gente para pouca comida. Enfim, pelos comentários, esperei ter uma boa surpresa e no fim, tive uma grande decepção.

Seaside

Review posted on 19/04/2019, about a stay on 14/04/2019

Great value hotel in central locate the ro the railway station so very handy to day trips.

Paolo M.

Review posted on 19/04/2019, about a stay on 16/04/2019

Hotel ottima posizione, moderno, appena ristrutturato, pulito, personale giovane gentile e competente. Tutto perfetto.

Stèph

Review posted on 19/04/2019, about a stay on 14/04/2019

Accueil sympathique. Chambre fonctionnelle.

Bertil L.

Review posted on 19/04/2019, about a stay on 15/04/2019

Utmärkt Hotel,bra beläget vid Piazza Principe. Rummen helt nya med alla modernligheter. Rent. Enda som inte var bra=hissen

Christian O.

Review posted on 19/04/2019, about a stay on 14/04/2019

Michael C.

Review posted on 19/04/2019, about a stay on 14/04/2019

Gostamos bastante, atendimento excelente e atencioso, quartos muito bonitos, limpos e silenciosos. Ótima localização!

Jean L.

Review posted on 19/04/2019, about a stay on 15/04/2019

Gostei muito!

Adeliz d.

Review posted on 19/04/2019, about a stay on 15/04/2019

O excesso de perfume e fragrâncias atrapalha um pouco para quem é alérgico. A falta de pessoal que ajude com a bagagem também é um fator limitante para pessoas mais idosas.

Jude

Review posted on 16/04/2019, about a stay on 12/04/2019

B&B Genova was easy to find, convenient for station and cruise port. It was clean, comfortable and good value for money. Coffee maker in room would be nice but drinks available to purchase in lobby. Adequate continental breakfast at reasonable price. Nice trattoria and restaurants nearby.

Daniela

Review posted on 16/04/2019, about a stay on 13/04/2019

Stanze pulite e personale squisito.

Johanna m.

Review posted on 16/04/2019, about a stay on 13/04/2019

Jättemysigt och fint hotell med supernära till allt. Fräscht och helt okej frukost.

Jenny

Review posted on 16/04/2019, about a stay on 11/04/2019

Una piacevole sorpresa soggiornare in questo Hotel, belle stanze ampie e silenziose..ben arredate, belli gli spazi comuni..ottima la posizione con numerosi ristoranti nei paraggi, personale gentile e disponibile..

Matkailija

Review posted on 16/04/2019, about a stay on 12/04/2019

Hyvä sijainti aseman vieressä. Hyvä aamiainen.

Anonymous

Review posted on 16/04/2019, about a stay on 11/04/2019

Anonymous

Review posted on 16/04/2019, about a stay on 11/04/2019

Wessig

Review posted on 15/04/2019, about a stay on 11/04/2019

Anonymous

Review posted on 15/04/2019, about a stay on 11/04/2019

Massimo M.

Review posted on 15/04/2019, about a stay on 11/04/2019

Il letto era un po' infossato e la colazione non troppo varia. Nel complesso un buon hotel con una eccellente posizione.

Anonymous

Review posted on 15/04/2019, about a stay on 31/03/2019

Phuong

Review posted on 13/04/2019, about a stay on 07/04/2019

ilaria g.

Review posted on 11/04/2019, about a stay on 08/04/2019

Anonymous

Review posted on 11/04/2019, about a stay on 07/04/2019

Anonymous

Review posted on 11/04/2019, about a stay on 08/04/2019

Jamond

Review posted on 11/04/2019, about a stay on 07/04/2019

Chambre spacieuse et très propre.. frigo agréable !

Anonymous

Review posted on 10/04/2019, about a stay on 06/04/2019

Anonymous

Review posted on 10/04/2019, about a stay on 06/04/2019

cesar

Review posted on 09/04/2019, about a stay on 02/04/2019

Boa, com restrições ao atendimento junto a recepção

Anonymous

Review posted on 09/04/2019, about a stay on 01/04/2019

Die Gegend ist nicht die Beste aber das Hotel ist schön und sehr sauber. Das Frühstueck ist super für den Preis.

Elena d.

Review posted on 09/04/2019, about a stay on 02/04/2019

Practico, funcional, bien ubicado , buen trato

Ruth

Review posted on 09/04/2019, about a stay on 29/03/2019

Buen servicio, instalaciones aceptables. No funcionaba el aire acondicionado y en la noche se sentía calor. La caja fuerte tampoco funcionaba. Excelente Ubicación

Anonymous

Review posted on 09/04/2019, about a stay on 05/04/2019

Arrivati in camera (non conforme alle aspettative date dal sito), troviamo una camera piccola con il lavandino affianco al letto, separato dal resto del bagno. Un solo set di asciugamani nonostante fossimo in due e dei capelli in doccia non puliti nonostante la segnalazione. Personale non curante delle problematiche del cliente e disinteressato all'andamento del nostro soggiorno, tant'è che al check out hanno solo controllato l'avvenuto pagamento, senza chiedere come fosse andato il soggiorno. Altra vicissitudine riguarda il parcheggio, per il quale lo staff sostenne di averci dato tutte le informazioni riguardante lo sconto su di esso, quando in realtà abbiamo dovuto pagare prezzo pieno perché questi non avevano detto nulla sino all'ultimo giorno (nonché l'unico in cui abbiamo avuto la scontistica).