Help and contact

Do you have a question about your reservation? Check out our Frequently Asked Questions to find the information you are looking for.
Can't find the information you were looking for? Send us your request here, we'll get back to you as soon as possible.

Do you have questions about our vouchers from the shop? We are happy to help you.
To enable us to process your request as quickly as possible, please contact us using this form.

We are looking for committed and qualified hotel managers (m/f/d) and hotel staff for various locations throughout Austria (m/f/d)
In addition to the numerous hotel openings, for hotel managers, there are also opportunities to take over existing hotels.
Please get in contact through this form if you are interested as a hotel manager or use this form if you want to join the staff.

Individual group travel, tour operators, travel agencies or agencies.

You are planning a group trip with your club or friends or a family trip and need hotel rooms? Then contact us stating your destination - from 15 people or 8 rooms we will be happy to create an individual offer for you. In order to process your group request in the best possible way, we need your desired hotel, arrival and departure dates, the number of rooms and your complete contact information such as phone number and address.
Are you a wholesaler or bus operator looking for an offer tailored to your needs?

groupdesk-de@hotelbb.com 

Are you interested in our press kit, do you need more information on current or past press articles or do you need photo material ?  Please contact Ms Ute Hopfengärtner from our press agency Wilde & Partner:
Mail: hotelbb@wilde.de

Would you like to become an affiliate partner of B&B HOTELS? Earn money with your website! Register now for our affiliate programme with our network partner Tradedoubler.
With every successful stay in our German hotels booked through the partnership with your website on www.hotel-bb.com, you will receive a commission.

What do you need to do?
Register here with Tradedoubler for our affiliate programme.
If you are already registered with Tradedoubler, log in here. 

We look forward to working with you!

If you have any questions or suggestions regarding sustainability at B&B HOTELS, please feel free to contact us at the following email address: esg-de@hotelbb.com