Help and contact

Do you have a question about your reservation? Consult our Frequently Asked Questions to find the information you are looking for.

Don't you think so? Write to us here. Your request will be processed as soon as possible.

Our advisors answer you from Monday to Friday from 9:00 am to 10 pm, on weekend and public holidays from 10 am to 7 pm.

Are you abroad? Dial 0033 2 98 33 75 29.

Need an offer adapted to your professional needs?

Are you a professional (company, institution, association) with recurring requests for hosting and you are looking for an offer adapted to your needs?

The card loge, a national discount, specific rates on certain hotels: our Key Accounts department is at your disposal by clicking here. 

A question about our B&B HOTELS CLUB loyalty program?

We are here to answer you by email.

To do this, simply fill out our contact form.

A complaint? Are you delighted with your experience at B&B Hotels or on the contrary dissatisfied, and would you like to share your impressions with us? It's here!

For bookings of more than 10 rooms, please contact our dedicated team, who are on hand to offer you packages tailored to your needs.
There are two ways to contact us:
Online: complete our online enquiry form.
By telephone: contact our advisers on 08 92 78 29 29 (€0.35 per minute). Press 3 to be put through directly to the Groups department. Our advisers are available Monday to Friday from 9.00 am to 10.00 pm, and at weekends and on public holidays from 10.00 am to 7.00 pm.

Are you a professional (company, public institution, association) looking for a partnership to supervise the travel of your employees?

Our sales team is at your service to define the best solution to meet your needs: Contact us here

Are you a travel agency, coach operator, tour operator, etc. looking for a partnership?

Our sales team is at your service to define the best solution to meet your needs: sales.leisure@hotelbb.com