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Help and contact

B&B Hotels
Do you have any questions?

Do you have a question about your reservation? Consult our Frequently Asked Questions to find the information you are looking for.

Don't you think so? Write to us here. Your request will be processed as soon as possible.

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Book a hotel

Our 20 advisors answer you from Monday to Friday from 8:45 am to 10 pm, on Saturdays from 11 am to 7 pm, on Sundays and on public holidays from 11 am to 5 pm.

Are you abroad? Dial 0033 2 98 33 75 29.

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"Carte Logée" Service

Need an offer adapted to your professional needs?

Are you a professional (company, institution, association) with recurring requests for hosting and you are looking for an offer adapted to your needs?

The card loge, a national discount, specific rates on certain hotels: our Key Accounts department is at your disposal by email:

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A question about our B&B HOTELS CLUB loyalty program?

We are here to answer you by email.

To do this, simply fill out our contact form.

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Customer Relationship

A complaint? Are you delighted with your experience at B&B Hotels or on the contrary dissatisfied, and would you like to share your impressions with us? It's here!

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Booking for groups

You want to book for a group, a sports trip, an association, a wedding? Book a minimum of 10 rooms thanks to our Groups service by email:

For leisure professionals

Are you a travel agency, tour operator, wholesaler or coach operator looking for an offer adapted to your needs? Group Series, FIT (Frequent individual traveller), punctual group. Our dedicated team is at your disposal by email