Hotel Firenze Pitti Palace al Ponte Vecchio

Quattro giorni a Firenze, hotel in ottima posizione, buona la colazione sulla bellissima terrazza. Personale cortese e disponibile

Hotel con un ottima posizione e una vista panoramica fantastica... Colazione assortita e abbondante.. Personale molto gentile e disponibile... Ma la camera era sporca capelli in bagno e addirittura una saponetta usata sul lavandino.. Anche se è maggio faceva molto freddo e pioveva e al rientro in camera non c'era neanche l aria calda... Mi è stato detto che avevano già l aria condizionata e mi hanno dato una coperta per la notte.. Ma onestamente non è stato gradevole fare la doccia visto il freddo in camera...

Hôtel très bien situé, près de tout ce qu'il y a à voir...on peut tout faire à pieds et repasser à la chambre si besoin sans problème.. La salle de bains n'est pas très grande mais propre et les serviettes de bain sont très grandes. On aurait juste apprécié d’avoir plus d'un flacon de gel douche car pour 5 nuits à 2, ça n'a fait que 2 jours ! Et c'est dommage car c’était un produit de qualité et très agréable... Literie un peu fatiguée mais encore acceptable. Chambre un peu sombre (donnant sur une rue étroite ) et mal isolée du bruit de la rue mais la nuit ça ne gêne pas trop quand la foule est partie ! La colazione est variée, suffisante et surtout avez une vue panoramique sur la ville ! Le personnel à la réception est très aimable, disponible, et réactif, certains parlent français . Ce qui nous a manqué, c'est un petit endroit où se poser en extérieur.

It's such a pleasure to say that the team in the hotel is incredible (good atention, diferent languages, amability everywhere, easy solutions...) absolutely in love with them! I would only change a few little things: - maybe to have a little bite more time at night to enjoy the terrace (and to know that in spring is covered with plastic, such a pity with those views) but that's a little problem and i understand that this could be uncomfortable for some rooms. - a bigger wardrobe (really small to stay a few days) - scarce water in the shower when the other clients shower too - stained bathroom sink looks dirty (even it's clearly not) But really, really important: the windows in the rooms don't stop the incredible noise at Ponte Vecchio during the night. I think that a change in the windows will improve incredibly the comfort in the rooms. The sensation in the room at night was that the window was opened and it wasn't!

Hotel was very comfortable and location couldn't be bettered. Only downside was that air-conditioning couldn't be used on our dates because of government restrictions, so room was very warm at night and having the window open was noisy.

Location, Location, Location. Front desk staff barely friendly. Breakfast staff more friendly. Clean room. Very noisy at night and since the a/c was not available until our last day, very difficult to sleep with the window open. Don’t know how small boutique hotels with basic services will compete in the age of AirBnB. Just prior to switching to Oltrarno for a different experience, we rented an AirBnB 100 feet from the Duomo with an amazing views for 25 Euros more. Without breakfast still worth it!

Ausgezeichnete Lage, super Aussicht über die Stadt bei der Frühstücksterrasse! Städtetrip mit der Familie.

Great location, hosts and room!