B&B HOTEL Mons Gare

Beste Jeroen, Hartelijk dank voor uw gedetailleerde feedback over uw verblijf bij B&B Hotel Mons Gare. We hebben ons uiterste best gedaan om u snel en efficiënt te verwelkomen, ondanks dat het hotel vol was op die dag. We begrijpen dat u een waterprobleem heeft ondervonden en bieden onze oprechte excuses aan voor dit ongemak. Zodra het probleem werd gemeld, hebben we onmiddellijk maatregelen genomen om het op te lossen en u zelfs een nieuwe kamer aangeboden, omdat het altijd onze doel is om de beste oplossing voor onze gasten te vinden. We bevinden ons momenteel in een periode van renovatiewerken, wat soms bepaalde diensten kan verstoren, maar we doen ons uiterste best om de impact van deze werkzaamheden op uw verblijf te beperken. Het spijt ons dat uw ervaring niet aangenamer was, en we hopen u bij een volgend verblijf een betere service te kunnen bieden. Met vriendelijke groet, Cyril, Team of B&B HOTEL Mons Gare

Dear Orazio, We are truly grateful for your detailed feedback about your stay. We are delighted that your experience with us was exceptional. Your appreciation of our accommodations, comfortable bedding and modern amenities brings us great satisfaction. Your recognition of our eco-conscious initiatives and excellent value proposition validates our dedication to sustainable practices while maintaining competitive rates. If you are not already a B&me member, we invite you to register online at this link: https://www.hotel-bb.com/en/b-and-me. We look forward to welcoming you back for another perfect stay. Best regards, Cyril, Team of B&B HOTEL Mons Gare

Chère Magali, Nous vous remercions d'avoir pris le temps de partager votre expérience. Nous sommes ravis d’apprendre que vous avez apprécié le confort de nos chambres récemment rénovées ainsi que la qualité de notre literie. Cependant, nous sommes sincèrement désolés que votre séjour n’ait pas pleinement répondu à vos attentes. La situation concernant la température de l’eau dans votre salle de bain est particulièrement regrettable, et nous vous présentons nos excuses pour ce désagrément. Soyez assurée que ce point a été signalé à notre équipe technique afin qu’une solution rapide et durable soit apportée. Nous espérons avoir l'opportunité de vous accueillir à nouveau pour un séjour plus satisfaisant. Cordialement, Cyril, Team of B&B HOTEL Mons Gare

Cher J., Nous vous remercions d'avoir pris le temps de partager votre expérience à B&B Hotel Mons Gare. Nous prenons bonne note de votre remarque concernant la poignée dans la douche, votre confort est important pour nous. C'est un véritable plaisir de savoir que vous avez particulièrement apprécié la qualité de notre accueil, la propreté des lieux et le confort de nos installations. Votre satisfaction concernant notre petit-déjeuner, le rapport qualité-prix et notre engagement écologique nous touche particulièrement. Nous espérons que vous avez pu profiter de notre emplacement privilégié au cœur de Mons, à proximité de nombreux sites touristiques et commerces.. Au plaisir de vous accueillir à nouveau dans notre établissement, Cyril, Team of B&B HOTEL Mons Gare.

Dear Martin, Thank you for taking the time to share your detailed feedback about your recent stay. We are pleased that you enjoyed our high-speed internet connection, which provides seamless connectivity throughout the hotel. We are sorry that your stay did not fully meet your expectations. Our rooms are designed with tilted windows for natural ventilation, complemented by efficient heating systems during cooler months. The breakfast buffet offers a diverse selection of items, including soft-boiled eggs, fresh pastries and gluten-free options to cater to various preferences. Finally, we appreciate your positive comments about our comfortable bedding, featuring quality mattresses and linens for a restful night's sleep. We hope to have the opportunity to provide you with a more satisfying experience in the future. Best regards, Team of B&B HOTEL Mons Gare

Dear Åse, Thank you for sharing your wonderful feedback with us. Your exceptional rating fills us with immense gratitude. We are thrilled that you appreciated our spotless accommodations, comfortable bedding and excellent breakfast selection. The positive comments about our efficient booking process, reliable WiFi connectivity and eco-conscious initiatives demonstrate our commitment to guest satisfaction. If you are not already a B&me member, we invite you to register online at this link: https://www.hotel-bb.com/en/b-and-me. We look forward to welcoming you back for another wonderful stay. Best regards, Cyril. Team of B&B HOTEL Mons Gare.

Dear Guest, We appreciate you taking the time to share your experience at B&B Hotel Mons Gare. Thank you for appreciating our warm welcome and health safety measures. We're sorry that some aspects of your stay didn’t meet expectations. Our hotel is currently undergoing renovations, which may have temporarily impacted certain services. We hope you enjoyed our reliable WiFi, breakfast buffet, and comfortable bedding. We also appreciate your positive feedback on our competitive pricing and user-friendly booking system. If you’re not yet a B&me member, we invite you to join on our website! We look forward to welcoming you back once renovations are complete. Best regards, Cyril. Team of B&B HOTEL Mons Gare.

Dear Stefano, Thank you for sharing your wonderful feedback with us. Your wonderful review fills us with great satisfaction. We are delighted that you found our accommodation met your expectations, with excellent ratings for the room amenities, bathroom facilities and bedding comfort. Our dedicated housekeeping team works diligently to maintain impeccable standards throughout the property. Nonetheless, we noticed your comment about the wireless connection. Our hotel offers complimentary high-speed internet access to all guests, and our front desk team is available 24/7 to assist with any connectivity matters. Finally, we are pleased that you valued our welcoming atmosphere, commitment to health safety measures and appreciated our eco-conscious initiatives. Our central location makes us an ideal choice for both business and leisure travelers. We look forward to welcoming you back soon. Best regards, Eva Team of B&B HOTEL Mons Gare