B&B HOTEL Mons Gare

Dear Guest, Many thanks for your review. We are delighted you had a brilliant stay with us. We truly appreciate your positive feedback and recommendation. If you are not already a B&me member, we invite you to register online at this link: https://www.hotel-bb.com/en/b-and-me. We hope that we may be able to welcome you back again soon! With renewed thanks, Pablo Team of B&B HOTEL Mons Gare

Beste C., Wat fijn dat u de tijd heeft genomen om ons te beoordelen. We waarderen het dat u een aangenaam gevoel aan uw verblijf bij ons heeft overgehouden. Echter, het spijt ons dat het aanbod tijdens het ontbijt niet helemaal aansloot bij uw verwachtingen. We hopen dat u toch gebruik heeft kunnen maken van onze locatie in het centrum, waarmee u gemakkelijk alle bezienswaardigheden van Mons kon bereiken. Als u nog geen B&me-lid bent, nodigen wij u uit om u eenvoudig online te registreren via deze link: https://www.hotel-bb.com/nl/b-and-me. We hopen u nogmaals te verwelkomen bij een volgend bezoek. Met vriendelijke groet, Igor of B&B HOTEL Mons Gare

Chère I., Merci pour ce feedback très gratifiant. Nous vous remercions pour votre retour positif. Nous sommes heureux que vous recommandiez notre hôtel et ayez apprécié votre séjour. Si vous n'êtes pas encore membre B&me, nous vous invitons à vous inscrire en ligne : https://www.hotel-bb.com/fr/b-and-me. En attendant votre prochaine visite, nous vous souhaitons une belle journée ! Igor du B&B HOTEL Mons Gare

Dear Tatu, Thank you very much for sharing your detailed impressions of your stay. Your comments are extremely valuable to us in improving the quality of our services. Regarding the heating, we would like to inform you that our technicians have already intervened to resolve the issues you mentioned. We completely understand your experience and sincerely regret the inconvenience caused, especially with the comfort of the room and bathroom. Please be assured that we are committed to ensuring a more pleasant experience during your future visits. We look forward to welcoming you again and providing the level of comfort you expect. Kind regards, Pablo Team of B&B HOTEL Mons Gare

Dear Giglia, It was a pleasure to receive this great review. We are delighted you had a brilliant stay with us. It means a great deal that you would recommend our hotel to others. If you are not already a B&me member, we invite you to register online at https://www.hotel-bb.com/en/b-and-me. We look forward to welcoming you back on a future visit. Kind regards, Igor from B&B HOTEL Mons Gare

Dear A., We really appreciate this positive review about your stay. We're delighted to see your high recommendation score reflecting your positive stay. Our team takes pride in offering convenient city-center locations that make business travel smoother. We're glad this aspect contributed to your satisfactory experience. If you're not already a B&me member, we invite you to register online at https://www.hotel-bb.com/en/b-and-me. We look forward to seeing you again. Best wishes, Pablo Team of B&B HOTEL Mons Gare

Dear Sim, Thank you for sharing your review. We deeply regret the service inconsistencies you encountered, particularly regarding the resolution of your room amenity request. While our 24-hour reception team normally addresses concerns immediately, we clearly fell short in this instance. Please know we've reinforced our protocols to ensure future guests receive swift assistance with any room-related needs. We hope to have the opportunity to welcome you back in the future for an improved experience. Kind regards, Pablo Team of B&B HOTEL Mons Gare

Chère F., Merci pour ce retour. Nous sommes ravis que votre expérience dans notre hôtel ait été si positive et espérons avoir le plaisir de vous accueillir à nouveau. Bien cordialement, Anaïs Team of B&B HOTEL Mons Gare