B&B HOTEL Gent Centrum

4.4 / 5

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2370 Kundenmeinungen

4.4 / 5

2370 Kundenmeinungen

Dear Madeleine, We would like to thank you for this review about your recent experience in our hotel. We're thrilled to hear that your stay at B&B Hotel Gent Centrum was a satisfying experience. We are delighted that you found our location ideal for your business needs and that the tranquility of the night, the cleanliness and spaciousness of our rooms, the modern interior, and the overall value for money enhanced your stay with us. Our central position allows our guests to explore the beautiful city of Ghent with ease, and we're glad that you could benefit from this. Furthermore, we take great pride in our all-you-can-eat breakfast buffet, offering a variety of options to start the day right. It's wonderful to know that you found it satisfactory, even though we always strive to cater to a wide range of tastes. If you are not already a B&me member, we invite you to register online at https://www.hotel-bb.com/en/b-and-me to enjoy even more benefits during your next visit. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Jérémy Vandenhole, Deputy Manager

Sehr geehrter Gast, vielen Dank für die Bewertung unseres Hotels. Wir freuen uns, dass Sie die Lage unseres Hotels und das bequeme Bett geschätzt haben, zwei Aspekte, die wir bei B&B Hotel Gent Centrum besonders hoch halten. Jedoch bedauern wir sehr zu hören, dass es Probleme mit der Sauberkeit gab und dass die Fenster nicht Ihren Erwartungen entsprachen. Wir verstehen, dass dies Ihren Aufenthalt beeinträchtigen kann und möchten uns dafür entschuldigen. Bitte seien Sie versichert, dass wir großen Wert auf die Sauberkeit und den Komfort unserer Zimmer legen und Ihr Feedback ernst nehmen. Darüber hinaus möchten wir erwähnen, dass unser Hotel im Herzen von Gent liegt, einer Stadt, die für ihre Fußgängerfreundlichkeit und wunderschönen Sehenswürdigkeiten bekannt ist. Wir hoffen, dass Sie trotz der Unannehmlichkeiten die Möglichkeit hatten, die einzigartige Atmosphäre der Stadt zu genießen. Wenn Sie noch nicht Mitglied unseres B&me Treueprogramms sind, laden wir Sie ein, sich online zu registrieren: https://www.hotel-bb.com/en/b-and-me. Hoffentlich können wir Sie in der Zukunft von unserem Service überzeugen. Freundliche Grüße, Jérémy Vandenhole, Deputy Manager

Estimado Julián, Gracias por su reseña acerca de su estancia en nuestro hotel. Nos alegra enormemente saber que su estancia en B&B Hotel Gent Centrum fue tan positiva y satisfactoria. Nos complace que haya valorado tan positivamente la atención de nuestro personal, nuestros servicios disponibles las 24 horas y la utilidad de nuestro servicio de consigna de equipajes. Es maravilloso que nuestro desayuno haya cumplido con sus expectativas, ofreciendo una amplia variedad en un espacio acogedor y luminoso. No obstante, lamentamos que el espacio en la habitación para almacenar sus pertenencias no haya sido suficiente. Entendemos que para una estancia más prolongada, contar con espacio adicional para el equipaje puede ser importante y tomaremos en cuenta su sugerencia para futuras mejoras. No obstante, nos alegra que haya disfrutado de la calidad de nuestro baño y la tranquilidad que proporciona el aislamiento acústico de nuestras habitaciones. La ubicación céntrica pero tranquila del hotel es algo que nos complace que haya apreciado, permitiendo explorar Gante con facilidad. Si aún no es miembro de B&me, le invitamos a registrarse en línea en https://www.hotel-bb.com/en/b-and-me. Quedamos a su entera disposición para cuando desee repetir experiencia con nosotros. Un cordial saludo, Jérémy Vandenhole, Deputy Manager

Estimado Jose, Estamos encantados de que haya disfrutado de la céntrica ubicación, la limpieza y la comodidad de nuestras instalaciones. En B&B Hotel Gent Centrum, nos esforzamos por ofrecer un ambiente que combine a la perfección la modernidad y la calidez, todo pensado para su confort y conveniencia. Si aún no es miembro de B&me, le invitamos a registrarse en línea en https://www.hotel-bb.com/en/b-and-me. Sería un placer que nos honrara nuevamente con su presencia en un futuro próximo. Atentamente, Jérémy Vandenhole, Deputy Manager

Dear Lisa, We would like to thank you for this review about your recent experience in our hotel. It's thrilling to hear that your stay at B&B Hotel Gent Centrum was such a pleasant one. We are overjoyed that our team's warmth and the pet-friendly atmosphere added to the comfort of your visit. Our multilingual staff is always eager to assist and make both human and furry guests feel right at home. However, we regret that the towels did not quite meet your expectations. We appreciate your feedback and take note of it to ensure all aspects of our guest experience are up to standard. Nonetheless, we're delighted that our services left a lasting positive impression on you. Being in the heart of Ghent, we strive to provide a haven for our guests, complete with modern comforts such as air-conditioned rooms and high-speed Wi-Fi, to enhance your explorations of the city. If you are not already a member of our B&me loyalty program, we invite you to register online at https://www.hotel-bb.com/en/b-and-me to enjoy even more benefits during your future stays. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Jérémy Vandenhole, Deputy Manager

Dear Andrew, Thank you for taking the time to share your review. We are overjoyed that you found our hotel to be impeccably clean and our team to be welcoming during your visit. It's always encouraging to hear such positive comments about our service and facilities. However, we acknowledge that you missed having tea and coffee making facilities in your room. While we aim to maintain a clutter-free environment, we understand that the comfort of our guests is paramount and will consider your feedback for future improvements. Nonetheless, we're thrilled you found our location to be excellent for exploring the wonders of Ghent. Our city center location is indeed perfect for guests who wish to immerse themselves in the local culture and attractions. If you are not already a B&me member, we invite you to register online at https://www.hotel-bb.com/en/b-and-me for exclusive benefits during your travels. We hope we will have the opportunity to see you again in the future. Best regards, Jérémy Vandenhole, Deputy Manager

Gentile Barbara, Grazie per aver speso parte del suo tempo a recensire la nostra struttura. Siamo davvero felici che la tua permanenza al B&B Hotel Gent Centrum sia stata così positiva. Ci rallegra sapere che hai apprezzato il nostro albergo situato nel cuore della città, la colazione varia e abbondante, e il servizio cordiale e attento del nostro personale della reception. La tua soddisfazione è la migliore ricompensa per noi che ci impegniamo giorno dopo giorno per offrire un servizio impeccabile. Se non sei ancora iscritta al nostro programma fedeltà B&me, ti invitiamo a registrarti online all'indirizzo https://www.hotel-bb.com/en/b-and-me. In attesa di poterla accogliere di nuovo presso il B&B Hotel Gent Centrum, le porgiamo i nostri cordiali saluti. Jérémy Vandenhole, Deputy Manager

Dear Guest, Thanks for your review about our hotel. We are delighted that you found our hotel to offer good value and that our prime location in the heart of Ghent's city centre contributed positively to your stay. Nonetheless, we sincerely apologize if the comfort of our beds did not meet your expectations. We understand how crucial a good night's sleep is and we regret that our bedding did not align with your preferences. Finally, we are pleased that you appreciated the overall quality of your room given the price point. Our central location on a pedestrian shopping street is indeed ideal for exploring the historical and cultural wonders of Ghent at your leisure, and we're glad you loved it. If you are not already a B&me member, we invite you to register online at https://www.hotel-bb.com/en/b-and-me. We are hoping to welcome you back in the future. All the best. Jérémy Vandenhole, Deputy Manager