B&B HOTEL Maribor Orel

Dear Mr M., Thank you very much for your excellent review and for sharing such detailed and thoughtful feedback about your recent stay with us at B&B HOTELS. We’re delighted to read that you enjoyed our central location, found the room and bathroom to be comfortable and well-designed, and appreciated the overall value for money. It’s great to know that our map of the city’s one-way system helped you navigate more easily — we understand that arriving by car in a historic city center can sometimes be challenging. We also appreciate your understanding regarding the temporary construction work. As you mentioned, these improvements are short-term and will contribute to an even better guest experience in the near future. Thank you again for your high ratings and strong recommendation. We’re thrilled that you would recommend us to friends and family, and we look forward to welcoming you back for another pleasant stay. Warm regards, Maja MEDIMUREC, Front desk Manager

Dear Ms Anita, Thank you very much for taking the time to complete our survey and for providing detailed feedback about your stay at B&B HOTELS. We truly appreciate your kind ratings regarding the location, room quality, bedding comfort, and your overall experience. At the same time, we are grateful for your honest comments regarding cleanliness and breakfast variety. Please accept our sincere apologies for the shortcomings in the daily cleaning service. Your feedback has been shared with our housekeeping team to ensure better attention to floor cleaning and dust removal during guests' stays. We also take note of your suggestions regarding breakfast. Offering more variety is a valuable recommendation, and we will consider incorporating simple, fresh, and rotating options to improve the experience for our long-staying guests. Your input helps us improve, and we hope to welcome you again soon with an even better experience. Warm regards, Maja MEDIMUREC, Front desk Manager

Dear Ms Jana, Thank you very much for your valuable feedback and for choosing B&B HOTEL Maribor for your stay. We’re happy to hear that you found the room and bathroom clean, and that the bed was comfortable. Your high ratings, especially for cleanliness, comfort, and value for money, mean a lot to us. We’re sorry to read about the mugginess in the room — thank you for bringing this to our attention. We understand how important air quality and comfort are, and we will look into this to ensure better ventilation and overall room climate for future guests. We’re also glad you had the chance to try our breakfast and that it met your expectations. Your input regarding the responsible behavior messages is also noted — we’ll keep working on how we communicate these in a more engaging and effective way. It was a pleasure having you with us, and we hope to welcome you back to Maribor soon! Warm regards, Maja MEDIMUREC, Front desk Manager

Dear Valued Guest, Thank you very much for taking the time to complete our survey and for your excellent ratings! We’re especially pleased to hear that you found the room comfortable and beautiful, and that you rated the cleanliness, room quality, and bedding so highly. We also truly appreciate your strong recommendation of our hotel — it means a lot to us. We’re sorry to hear that booking and the overall stay experience didn’t feel as easy as it should have. Your feedback is important, and we’ll work on making the reservation and check-in process smoother and more user-friendly in the future. While we understand that you skipped breakfast for budgetary reasons, we hope you might try it next time — we strive to offer great value and variety. Thank you again for choosing B&B HOTELS during your business trip. We hope to welcome you back soon and provide an even better experience next time! Warm regards, Maja MEDIMUREC, Front desk Manager

Dear Valued Guest, Thank you very much for your wonderful feedback and for rating your stay so highly! We're delighted to hear that everything went smoothly and met your expectations. It’s great to know you appreciated our central location in Maribor, the cleanliness of the hotel, and the overall comfort of the room and bedding. Your high scores mean a lot to us, and we’re especially pleased that our efforts to promote responsible behavior made a positive impression. We understand that you didn’t have the chance to try our breakfast this time due to time constraints — we hope you’ll be able to enjoy it during your next visit! It was a pleasure to host you and your family, and we’re already looking forward to welcoming you back in Maribor. Warm regards, Maja MEDIMUREC, Front desk Manager

Lieber Herr Rudolf, herzlichen Dank, dass Sie sich die Zeit genommen haben, unsere Umfrage zu beantworten. Es freut uns sehr, dass Sie sich bei uns wohlgefühlt haben und unser Haus mit so positiven Bewertungen bedacht haben. Besonders Ihre Worte „Jederzeit wieder – sehr zu empfehlen, perfekte Lage, ruhige Umgebung“ freuen uns sehr und sind ein schönes Lob für unser gesamtes Team. Auch Ihre Hinweise zur Zimmerqualität nehmen wir ernst und sehen sie als wertvollen Ansporn, um uns weiter zu verbessern. Wir hoffen, Sie bald wieder bei B&B HOTELS begrüßen zu dürfen – ob für eine weitere Freizeitreise oder einfach zum Ausspannen in ruhiger Lage. Mit freundlichen Grüßen Maja MEDIMUREC, Empfangsdeskleiterin

Dear Valued Guest, thank you very much for taking the time to complete our survey. We’re absolutely delighted to see your perfect scores across the board—it truly means a lot to us! We're especially glad that you enjoyed the cleanliness, comfort, breakfast, and overall experience at our hotel. Your willingness to adopt our eco-friendly suggestions is also greatly appreciated. We look forward to welcoming you again soon at B&B HOTELS. Warm regards from Maribor, Maja MEDIMUREC, Front desk Manager