B&B HOTEL Maribor Orel

Sehr geehrter Gast, vielen herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Wir freuen uns sehr über Ihre positiven Rückmeldungen zur Sauberkeit, dem Komfort des Zimmers und der einfachen Buchung – das sind für uns sehr wichtige Punkte und Ihr Lob bedeutet unserem Team viel. Es tut uns jedoch leid zu hören, dass unser Frühstück Ihre Erwartungen nicht erfüllt hat. Ihre Anmerkungen zur Qualität, Auswahl und dem Ambiente beim Frühstück nehmen wir sehr ernst und werden diese intern besprechen, um entsprechende Verbesserungen vornehmen zu können. Ein angenehmer Start in den Tag ist uns sehr wichtig, und Ihr Feedback hilft uns dabei, unseren Service weiter zu optimieren. Nochmals vielen Dank, dass Sie sich für das B&B HOTEL Maribor Orel entschieden haben. Wir würden uns freuen, Sie bei einer zukünftigen Reise erneut bei uns begrüßen zu dürfen – mit einem noch besseren Gesamterlebnis. Mit freundlichen Grüßen, Maja MEDIMUREC, Empfangsdeskleiterin

Liebe Frau Antje, herzlichen Dank für Ihre großartige Bewertung und die volle Punktzahl – es freut uns wirklich sehr, dass Sie mit Ihrem Aufenthalt rundum zufrieden waren! Ihr Lob für unser freundliches Personal, die Sauberkeit und das Frühstück bedeutet uns viel. Es ist schön zu hören, dass Sie sich bei uns so wohlgefühlt haben und unser Hotel gerne weiterempfehlen möchten – das ist das schönste Kompliment, das Sie uns machen können. Auch Ihre Unterstützung unserer nachhaltigen Initiativen wissen wir sehr zu schätzen – jeder Beitrag zählt, und es freut uns, dass unsere Botschaften Wirkung zeigen. Wir freuen uns schon jetzt darauf, Sie und Ihren Partner bald wieder bei uns begrüßen zu dürfen – sei es in Maribor oder in einem unserer anderen B&B HOTELS. Mit herzlichen Grüßen, Maja MEDIMUREC, Empfangsdeskleiterin

Dear Ms Petra, thank you very much for taking the time to share your experience with us. We're glad to read that you enjoyed your stay overall and appreciated our central location, good breakfast service, and the ease of booking. We're also happy to know that traveling with your dogs was made comfortable and that our team was able to accommodate your needs, including parking. Your feedback on our breakfast and bathroom quality is especially appreciated — it's great to hear those aspects stood out positively. We’re sorry, however, to learn that the mattress was too soft for your preference and affected your comfort. We understand how important a good night’s sleep is, and we will take your comment into account for next renovation.. Thank you once again for your honest feedback — it helps us grow and better serve you in the future. We hope to welcome you back to B&B HOTELS again soon, perhaps in one of our many locations across Europe. Warm regards, Maja MEDIMUREC, Front desk Manager

Dear Valued Guest, thank you so much for your fantastic feedback and the perfect score of 10! We're truly pleased to read that you had such a positive experience with us. It’s great to know that our central location made your trip easier and that our team was able to accommodate your family upon arrival despite the website limitations. We’re also happy that you found your room clean and comfortable — and thank you for noting the small issue in the bathroom. We’ll make sure to pass that along to our housekeeping team so we can continue improving. Your kind words about our friendly and helpful reception staff mean a lot — we’ll be sure to share your compliments with them! We’d love to welcome you and your family again in the future — perhaps in Trieste or another one of our B&B HOTELS across Europe. Warm regards, Maja MEDIMUREC, Front desk Manager

Lieber Herr Werner, herzlichen Dank für Ihre fantastische Bewertung und die volle Punktzahl – wir freuen uns sehr über Ihre volle Zufriedenheit! Es ist schön zu hören, dass Sie Ihren Aufenthalt bei uns als sehr angenehm empfunden haben. Ihr Lob zur Sauberkeit, dem Komfort, dem Frühstück und der Qualität unseres Services bedeutet uns viel und ist eine wunderbare Motivation für das gesamte Team. Besonders freut uns auch, dass Sie unsere Hinweise zum verantwortungsbewussten Verhalten wahrgenommen und unterstützt haben – vielen Dank dafür! Wir hoffen, Sie bald wieder bei uns oder vielleicht auch in einem unserer Hotels in Graz begrüßen zu dürfen. Mit herzlichen Grüßen, Maja MEDIMUREC, Empfangsdeskleiterin

Dear Mr Dawid, Thank you so much for your kind and thoughtful feedback, as well as your excellent rating! We’re truly happy to read that you enjoyed your stay at B&B HOTEL Maribor Orel. Knowing that you found the location convenient, the rooms clean and comfortable, and the breakfast tasty and plentiful means a lot to our team. We're also glad the parking and in-room entertainment options met your expectations — and even more so that our staff made a positive impression. It’s wonderful to read that your stay with your family was a pleasant one, and we really appreciate your recommendation. We’re also grateful that you took note of our sustainability messages and were willing to take part in them — every little step helps. We hope to have the pleasure of welcoming you and your family back again soon! Warm regards, Maja MEDIMUREC, Front desk Manager

Dear Mr Andrzej, Thank you for sharing your detailed feedback following your recent stay at B&B HOTEL Maribor Orel. We sincerely appreciate you taking the time to let us know about your experience, and we are truly sorry to read that your expectations were not fully met. We regret the inconvenience you faced with finding the hotel, especially at night. Your comments about signage and the arrival procedure are important, and we will review this internally to see how we can make the check-in process clearer and more comfortable for our guests — especially those arriving late. Regarding the room equipment, we apologize if you were missing items such as bottled water or a tea/coffee set. While our concept is focused on simplicity and essential comfort at an affordable rate, we understand that these small touches can make a big difference. Please note that an electric kettle is available free of charge at the reception desk upon request, and our team is always happy to assist. We’re glad you appreciated the cleanliness and found the bedding and comfort to be of high standard. However, we are sorry that the breakfast did not leave a stronger impression, and we will review your comments with our kitchen staff to see where we can enhance the offer. Thank you again for your comments — even the critical ones — as they help us improve and provide a better experience for all future guests. We truly hope you might consider giving us another chance in the future so we can better demonstrate the hospitality we aim for. Warm regards, Maja MEDIMUREC, Front desk Manager

Dear Valued Guest, thank you very much for taking the time to share your feedback following your recent stay at B&B HOTELS. We're truly grateful for your excellent rating and are delighted to read that you would recommend us to your friends, family, and colleagues. We're especially pleased to know you found our hotel clean, comfortable, and easy to book. Your positive remarks on the room quality, bedding, and breakfast are very encouraging to our team. It's also great to see that our messages promoting responsible behavior resonated with you—thank you for supporting our efforts towards sustainability. Your comments help us to continue improving, particularly in areas like bathroom quality and value for money. We're glad you chose B&B HOTELS for your leisure trip, and we hope to welcome you again soon—maybe as a now-returning guest! Warm regards, Maja MEDIMUREC, Front desk Manager