B&B HOTEL Maribor Orel

Dear Valued Guest, Thank you very much for your great feedback! We're happy to read that you enjoyed your stay with us and appreciated the newly renovated rooms, good breakfast, friendly staff, and excellent location. It’s wonderful to know that you felt comfortable and well taken care of. We’re also glad that our sustainability messages were noticed—every small action helps, and we appreciate your willingness to contribute. Thank you for your trust and your kind words. We look forward to welcoming you again soon! Kind regards, Maja MEDIMUREC, Front desk Manager

Liebe Clara u. U., herzlichen Dank für Ihre fantastische Bewertung u. die netten Worte! Es freut uns sehr, dass Sie sich bei uns rundum wohlgefühlt haben – besonders, dass Sie unsere Mitarbeiter an der Rezeption, die zentrale u. dennoch ruhige Lage sowie den Komfort Ihres Zimmers so positiv hervorgehoben haben. Wir sind stolz auf unser Team u. geben Ihr Lob gerne weiter! Vielen Dank auch für Ihr ehrliches Feedback zum Frühstück. Wir freuen uns, dass Ihnen das Rührei geschmeckt hat u. nehmen Ihre Anmerkungen zur Frische-Auswahl u. dem Kaffee gerne auf – Ihre Meinung hilft uns, unser Angebot weiter zu verbessern. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Maja MEDIMUREC, Empfangsdeskleiterin

Dear Valued Guest, thank you very much for your kind feedback and for taking the time to share your experience with us. We’re delighted to read that you enjoyed your stay in our newly renovated, spacious family room and that everything felt clean and fresh—just as it should! It's wonderful to know you had a positive overall experience. We also truly appreciate your helpful suggestions. We understand that more than two toilet rolls for four guests would be more comfortable. Regarding the shower pressure and pillow availability, we’re sorry for any inconvenience caused. Your comments are valuable and will be passed along to the relevant departments to help us improve. We hope to have the opportunity to welcome you again in the future, and thank you once again for choosing B&B HOTELS! Warm regards, Maja MEDIMUREC, Front desk Manager

Dear Valued Guest, Wow – thank you so much for your amazing 10/10 feedback across the board! We’re absolutely thrilled to hear that everything from the cleanliness, comfort, and room quality to the breakfast and value for money met your expectations. It’s also wonderful to know that our sustainability messages resonated with you. Every small action counts, and we're glad to see our efforts are helping inspire mindful habits. We’re honored that you would recommend B&B HOTELS to your friends, family, and colleagues. It truly means a lot to our team. We hope to welcome you back very soon for another great stay! Warm regards, Maja MEDIMUREC, Front desk Manager

Dear Mr M., Thank you very much for your excellent review and for sharing such detailed and thoughtful feedback about your recent stay with us at B&B HOTELS. We’re delighted to read that you enjoyed our central location, found the room and bathroom to be comfortable and well-designed, and appreciated the overall value for money. It’s great to know that our map of the city’s one-way system helped you navigate more easily — we understand that arriving by car in a historic city center can sometimes be challenging. We also appreciate your understanding regarding the temporary construction work. As you mentioned, these improvements are short-term and will contribute to an even better guest experience in the near future. Thank you again for your high ratings and strong recommendation. We’re thrilled that you would recommend us to friends and family, and we look forward to welcoming you back for another pleasant stay. Warm regards, Maja MEDIMUREC, Front desk Manager

Dear Ms Anita, Thank you very much for taking the time to complete our survey and for providing detailed feedback about your stay at B&B HOTELS. We truly appreciate your kind ratings regarding the location, room quality, bedding comfort, and your overall experience. At the same time, we are grateful for your honest comments regarding cleanliness and breakfast variety. Please accept our sincere apologies for the shortcomings in the daily cleaning service. Your feedback has been shared with our housekeeping team to ensure better attention to floor cleaning and dust removal during guests' stays. We also take note of your suggestions regarding breakfast. Offering more variety is a valuable recommendation, and we will consider incorporating simple, fresh, and rotating options to improve the experience for our long-staying guests. Your input helps us improve, and we hope to welcome you again soon with an even better experience. Warm regards, Maja MEDIMUREC, Front desk Manager

Dear Ms Jana, Thank you very much for your valuable feedback and for choosing B&B HOTEL Maribor for your stay. We’re happy to hear that you found the room and bathroom clean, and that the bed was comfortable. Your high ratings, especially for cleanliness, comfort, and value for money, mean a lot to us. We’re sorry to read about the mugginess in the room — thank you for bringing this to our attention. We understand how important air quality and comfort are, and we will look into this to ensure better ventilation and overall room climate for future guests. We’re also glad you had the chance to try our breakfast and that it met your expectations. Your input regarding the responsible behavior messages is also noted — we’ll keep working on how we communicate these in a more engaging and effective way. It was a pleasure having you with us, and we hope to welcome you back to Maribor soon! Warm regards, Maja MEDIMUREC, Front desk Manager

Dear Valued Guest, Thank you very much for taking the time to complete our survey and for your excellent ratings! We’re especially pleased to hear that you found the room comfortable and beautiful, and that you rated the cleanliness, room quality, and bedding so highly. We also truly appreciate your strong recommendation of our hotel — it means a lot to us. We’re sorry to hear that booking and the overall stay experience didn’t feel as easy as it should have. Your feedback is important, and we’ll work on making the reservation and check-in process smoother and more user-friendly in the future. While we understand that you skipped breakfast for budgetary reasons, we hope you might try it next time — we strive to offer great value and variety. Thank you again for choosing B&B HOTELS during your business trip. We hope to welcome you back soon and provide an even better experience next time! Warm regards, Maja MEDIMUREC, Front desk Manager