B&B HOTEL Mons Centre

4.1 / 5

• 1
• 2
• 3
• 4
• 5

108 avis clients

4.1 / 5

108 avis clients

Dear Guest, Thanks for your review about our hotel. We are delighted to read that you enjoyed your stay with us. We hope you had the chance to experience our fitness room during your stay, it's a unique feature that really sets B&B HOTEL Mons Centre apart from the rest. If you are not already a B&me member, we invite you to register online at https://www.hotel-bb.com/en/b-and-me. We are hoping to welcome you back in the future. All the best. Reception team of B&B HOTEL Mons Centre

Dear Guest, Thanks for your review about our hotel. We are sincerely sorry that the service did not meet your expectations. We will follow up on this with our team to ensure a more efficient check-in process. Our goal is to provide a seamless arrival experience and we regret any inconvenience caused. We hope you were able to appreciate our hotel's amazing location in the heart of Mons, spacious rooms, and fitness facilities during your stay. The B&B HOTEL Mons Centre is ideally situated for exploring the city's attractions and we're glad you chose us as your base. If you are not already a B&me member, we invite you to register online at https://www.hotel-bb.com/en/b-and-me. We are hoping to welcome you back in the future. All the best. Reception team of B&B HOTEL Mons Centre

Gentile Davide, Feedback come il suo sono il miglior modo per migliorare sempre di più. Siamo davvero felici che la tua permanenza presso il B&B HOTEL Mons Centre sia stata così positiva. La tua soddisfazione per la qualità del nostro albergo ci riempie di gioia, e apprezziamo particolarmente che tu abbia trovato il nostro servizio accogliente e le nostre misure di sicurezza sanitarie efficaci. Come hai notato, ci impegniamo costantemente per offrire stanze confortevoli e un ambiente pulito, con un ottimo rapporto qualità-prezzo. Se non sei già un membro del nostro programma fedeltà, ti invitiamo a registrarti online su https://www.hotel-bb.com/en/b-and-me. Speriamo di poterla ospitare nuovamente e di poterle offrire un soggiorno più piacevole. Cordiali saluti, Reception team of B&B HOTEL Mons Centre

Dear Guest, Thanks for your review about our hotel. We are thrilled that you found our bedding and comfort to your liking and that our commitment to cleanliness and health safety measures made a positive impression on you. It's also rewarding to hear that you consider our hotel to provide good value for the price paid. However, we understand that certain aspects of your stay, such as the condition of your room and bathroom, didn't quite meet your expectations. While our rooms offer a variety of layouts and decor, we acknowledge that some may appear in need of an update. We are excited to inform you that we are planning renovations to modernize our accommodations. Additionally, we regret to hear about the difficulties you experienced with our WiFi service. We strive to provide a seamless internet experience, and it's clear we fell short in this instance. Rest assured, we'll look into improving this service promptly. Nonetheless, we're delighted that you enjoyed our comfortable beds and the overall cleanliness of our hotel. Our team takes great pride in ensuring a welcoming and hygienic environment for all our guests. And while we no longer have a spa, our fitness room remains available for your wellness needs, and we're located in an amazing spot in the heart of Mons, close to many attractions and dining options. If you are not already a B&me member, we invite you to register online at https://www.hotel-bb.com/en/b-and-me. We are hoping to welcome you back in the future. All the best. Reception team of B&B HOTEL Mons Centre

Cher Mikael, Merci d'avoir pris le temps de rédiger ce commentaire. Nous sommes désolés de lire que votre séjour n'a pas été totalement à la hauteur de vos attentes, mais nous sommes reconnaissants pour votre retour. Nous espérons que vous avez eu l'occasion de profiter de nos chambres spacieuses lors de votre séjour. Si vous n'êtes pas déjà membre de B&me, nous vous invitons à vous inscrire en ligne https://www.hotel-bb.com/fr/b-and-me. Nous espérons, malgré cela, vous recevoir de nouveau parmi nous. Bien à vous, Reception team of B&B HOTEL Mons Centre

Dear Hasse, Thank you for taking the time to share your review. We are delighted that you appreciated our prime location, just a short stroll away from Mons' charming old town. It's great to know that our parking facilities, despite the snug fit, facilitated your visit. We apologize for the inconvenience you experienced with our WiFi service. We understand how important a strong and reliable internet connection is, especially when it comes to enjoying leisure time with television. We value your feedback and take it seriously as part of our continuous effort to improve our guest experience. We hope you managed to take advantage of the many attractions near our hotel, like the iconic Grand-Place and the UNESCO-listed Belfry of Mons, all within easy reach to enhance your stay. If you are not already a B&B member, we invite you to register online at https://www.hotel-bb.com/en/b-and-me. We hope we will have the opportunity to see you again in the future. Best regards, Reception team of B&B HOTEL Mons Centre

Cher hôte, Nous sommes contents que votre séjour parmi nous ait été satisfaisant et que vous ayez apprécié notre hôtel. Nous sommes navrés du désagrément que vous mentionnez, nous allons faire le point immédiatement avec notre équipe afin que cela ne se reproduise plus. Au plaisir de vous revoir pour un séjour entièrement réussi cette fois, Management of B&B HOTEL Mons Centre

Chère madame, Merci d'avoir mis en avant le confort de la literie. Nous avons bien pris note de vos remarques et vous prions de nous excuser pour ces manquements inhabituels. Nous faisons immédiatement le point avec notre équipe. N'hésitez surtout pas à nous recontacter pour plus de détails sur votre expérience afin de nous permettre de nous améliorer en plus. Au plaisir de vous revoir pour un séjour entièrement réussi cette fois, La réception , B&B HOTEL Mons Centre