B&B HOTEL Firenze Laurus al Duomo

Lieber Andreas, Wir freuen uns sehr über Ihre positive Bewertung unseres B&B Hotel Laurus al Duomo! Es ist schön zu wissen, dass Sie unser Hotel dank seiner günstigen Lage im historischen Zentrum von Florenz, in der Nähe des Doms und der Kirche Santa Maria Novella, so sehr schätzen. Es ist schön zu wissen, dass Sie das Personal stets freundlich, hilfsbereit und freundlich fanden und die Sauberkeit unserer schönen und komfortablen Zimmer schätzten: geräumig, gut klimatisiert und mit perfekt schallisolierten Fenstern! Wir danken Ihnen, dass Sie sich für uns entschieden und Ihren Aufenthalt positiv bewertet haben. Wir hoffen aufrichtig, Sie bald wieder begrüßen zu dürfen. Mit freundlichen Grüßen, B&B Hotel Laurus al Duomo Florenz, Italien

Dear KELLI, we are happy to read your positive review of our B&B Hotel Laurus al Duomo! It is wonderful to know that you appreciated our hotel, thanks to its central location: a few steps from the Duomo. A hotel with a splendid view from the breakfast room and with a variety of sweet and savory dishes, very kind and helpful secretaries and beautiful rooms equipped with every comfort and you were satisfied with the bathroom as it was spacious and comfortable. We thank you for choosing us and for sharing such a positive evaluation of your recent stay. We sincerely hope to have the opportunity to host you again soon. Best regards, B&B HOTEL LAURUS AL DUOMO Florence, Italy

Estimado ARMANDO Nos alegra enormemente leer su reseña positiva de nuestro B&B Hotel Laurus al Duomo. Nos alegra mucho saber que le gustó nuestro hotel, gracias a su céntrica ubicación, a pocos pasos del Duomo. Un hotel con espléndidas vistas a los monumentos de Florencia y con un salón de desayunos que, además de ofrecer una gran variedad de platos dulces y salados, le permite admirar los característicos tejados florentinos. El personal del hotel es muy amable y atento, y las hermosas habitaciones están equipadas con todas las comodidades. Le agradecemos su elección y que comparta una evaluación tan positiva de su reciente estancia. Esperamos sinceramente tener la oportunidad de hospedarle de nuevo pronto. Atentamente, B&B HOTEL LAURUS AL DUOMO Florencia, Italia

Dear DAVID We are pleased to read your positive review of our B&B Hotel Laurus al Duomo! It is wonderful to know that you appreciated our Hotel, thanks to its strategic location in the historic center of Florence near the Duomo, thanks to the always friendly, smiling and helpful staff and that you were satisfied with the abundant and delicious breakfast and the cleanliness of the beautiful and comfortable rooms We want to thank you for choosing us and for sharing such a positive evaluation of your recent stay with us. We sincerely hope to have the opportunity to host you again soon. Best regards, B&B Hotel Laurus al Duomo Firenze Italia

Gentile LAURA Siamo estremamente felici di leggere la vostra recensione positiva sul nostro B&B Hotel Laurus al Duomo!! È meraviglioso sapere che vi è piaciuto il nostro hotel, grazie alla sua posizione centrale: a pochi passi dal Duomo. Un hotel con una splendida vista sui monumenti di Firenze e soprattutto sui tetti fiorentini dalla sala colazione e con una estrema varietà di piatti dolci e salati, segretari molto gentili e disponibili e bellissime e pulitissime camere dotate di ogni comfort. Desideriamo ringraziarvi per averci scelto e per aver condiviso una valutazione così positiva del suo recente soggiorno con noi. Speriamo sinceramente di avere presto l'opportunità di ospitarvi nuovamente. Cordiali saluti, B&B Hotel Laurus al Duomo Firenze Italia

Dear Billie, Thank you very much for taking the time to share your feedback. We’re glad to know that you appreciated our central location, the comfort of the room, and especially our generous breakfast — we’re happy it stood out during your stay. That said, we’re very sorry to hear about the issues you encountered. We also noticed this is your second review, and we’re truly sorry that your experience led you to share the same concerns again. Please know that we take your comments seriously and are looking into what can be improved. Regarding the mosquitoes, although this can unfortunately be a seasonal issue in Florence, we completely understand how frustrating it must have been. Our team did their best to assist, and we always encourage guests to inform us as soon as possible so we can act promptly. As for the air conditioning, we’d like to clarify that the temperature can indeed be adjusted from the room. Had we known there was an issue, we would have been happy to assist you further. Lastly, we regret that the room did not fully meet your expectations. Your feedback helps us continue working on the areas that need more attention. We truly hope to have the opportunity to welcome you again in the future and provide the quality experience that so many of our guests enjoy. Warm regards, B&B HOTELS - Hotel Laurus Al Duomo

Gentile ROBERTO Siamo estremamente felici di leggere la sua recensione positiva sul nostro B&B Hotel Laurus al Duomo! È fantastico sapere che ha apprezzato il nostro hotel, grazie alla sua posizione centrale: a pochi passi dal Duomo. Un hotel con una splendida vista sui monumenti di Firenze e con una sala colazione che, oltre ad offrire una estrema varietà di piatti dolci e salati dà il piacere di ammirare i caratteristici tetti fiorentini. Segretari molto gentili e disponibili e bellissime camere dotate di ogni comfort. Desideriamo ringraziarla per averci scelto e per aver condiviso una valutazione così positiva sulla sua recente permanenza con noi. Ci auguriamo sinceramente di avere presto l'opportunità di ospitarla nuovamente. Cordiali saluti, B&B HOTEL LAURUS AL DUOMO Firenze Italia

Dear Customer We are pleased to read your positive review of our B&B Hotel Laurus al Duomo! It is wonderful to know that you appreciated our Hotel, thanks to its strategic location in the historic center of Florence near the Duomo, thanks to the always friendly, smiling and helpful staff and that you were satisfied with the abundant and delicious breakfast and the cleanliness of the beautiful and comfortable rooms We want to thank you for choosing us and for sharing such a positive evaluation of your recent stay with us. We sincerely hope to have the opportunity to host you again soon. Best regards, B&B Hotel Laurus al Duomo Firenze Italia