B&B HOTEL Brussels Centre Gare du Midi

Estimada Maitane, Le agradecemos que haya compartido su experiencia con nosotros. Nos complace que haya valorado aspectos como las medidas de seguridad sanitarias, la limpieza del hotel, la calidad del baño y la presencia de mensajes que fomentan comportamientos responsables. Es gratificante saber que disfrutó de nuestro variado desayuno y que la calidad del WIFI gratuito fue de su agrado. No obstante, lamentamos que el tamaño de la habitación y la comodidad de la cama no hayan cumplido con sus expectativas. Comprendemos que una almohada adecuada es esencial para una buena noche de descanso y tomamos nota de su preferencia para futuras estancias. Además, deseamos disculparnos si la limpieza diaria de su habitación no fue tan meticulosa como es nuestro estándar. La satisfacción de nuestros huéspedes es nuestra prioridad y sus comentarios son valiosos para nosotros. Finalmente, queremos resaltar que todas nuestras habitaciones están equipadas con control individual de aire acondicionado, lo que permite a nuestros huéspedes ajustar la temperatura a su conveniencia para mayor confort. También, nos alegra que haya notado y valorado la conectividad de nuestras habitaciones, que incluyen una gran pantalla plana y Chromecast para el entretenimiento personal de nuestros visitantes. Esperamos poder darle la bienvenida nuevamente en una futura ocasión. Atentamente, Reception

Dear Harald, We are grateful for your feedback. It is truly rewarding to hear that your stay at our hotel was so enjoyable. We are delighted that you appreciated the warm welcome, immaculate cleanliness, and the exceptional quality of our rooms and amenities. Knowing that our efforts to implement health safety measures have been recognized is particularly gratifying. It is also great to see that our initiatives to encourage responsible behavior resonated with you. We look forward to the opportunity of welcoming you back in the future. Best wishes, James, Reception

Chère Noémie, Nous vous remercions d'avoir partagé votre expérience avec nous. Nous sommes ravis que votre séjour au B&B Hotel Brussels Centre Gare du Midi se soit si bien passé. Nous sommes enchantés que vous ayez pleinement apprécié la qualité de notre accueil, les mesures sanitaires mises en place, la propreté de notre établissement, ainsi que la qualité de nos chambres et salles de bains. Il est également gratifiant de savoir que notre literie a contribué à votre confort et que notre petit-déjeuner buffet, riche et varié, a su répondre à vos attentes. Nous sommes également fiers que vous ayez constaté et respecté nos messages encourageant un comportement responsable. Nous espérons avoir l'occasion de vous accueillir de nouveau. Cordialement, James, Reception

Dear Julissa, We are grateful for your feedback. It is wonderful to hear that your stay with us at B&B Hotel Brussels Centre Gare du Midi was a positive one. We are delighted that you enjoyed our service, the cleanliness of our hotel, the quality of our rooms, and the comfort of our bedding. Your acknowledgment of our health safety measures, certified by the SOCOTEC group, is equally appreciated, as we take great pride in maintaining high standards for our guests. It is also gratifying to know that you found value in your stay and that our high-speed Wi-Fi service met your needs. Finally, we are pleased that the messages encouraging responsible behavior resonated with you. We eagerly await the opportunity to serve you again in the future. Best wishes, Reception

Dear Ricky, We are grateful for your feedback. We are delighted that you enjoyed the warm welcome from our hoteliers, the implemented health safety measures, and the overall cleanliness of our hotel. It is great to hear that the quality of your room, bathroom, and the comfort of our bedding contributed positively to your stay. Additionally, we are pleased that you appreciated the quality of our breakfast offerings, the responsible behavior messages throughout our hotel, and the convenience of our free high-speed Wi-Fi. However, we are sorry that you felt the value for the price paid did not fully meet your expectations. We strive to offer competitively priced accommodation without compromising on the quality and amenities we provide, and we regret if this was not your impression. Nonetheless, it is wonderful to know that our efforts to encourage guests to adopt responsible behavior were well-received and that you were willing to put them into action. Since location is key when traveling, we hope you took advantage of our hotel's proximity to Brussels Gare du Midi, offering easy access to both local and international destinations. We would love to welcome you back on a future occasion. With kind regards,

Dear Guest, We are grateful for your feedback. It is truly rewarding to hear about your satisfying stay at our hotel. We are delighted that you appreciated the welcoming atmosphere, our hotel's cleanliness, room amenities, and the overall value for the price you paid. Our team works diligently to ensure a comfortable and enjoyable experience for all our guests. However, we regret that the quality of our Wi-Fi service did not fully meet your expectations. We understand how important a reliable internet connection is and are looking into ways to enhance this service. Finally, we are pleased that our commitment to health safety measures and encouraging responsible behavior resonated positively with you. Our aim is to provide a safe environment while promoting sustainability. We hope to have the pleasure of welcoming you back in the future. Best regards, Reception

Chère Patricia, Nous vous remercions d'avoir partagé votre expérience parmi nous. Nous sommes ravis que vous ayez apprécié l'accueil, les mesures de propreté et de sécurité sanitaire certifiées par le groupe SOCOTEC, la propreté de notre hôtel, ainsi que la qualité de notre chambre et de notre salle de bain. Il est formidable que notre petit-déjeuner vous ait plu, offrant une variété de choix allant des classiques bacon et œufs brouillés aux croissants français. Cependant, nous avons pris note de votre commentaire concernant le confort de nos lits et la taille de la chambre. Nous sommes désolés de lire que ces éléments n'ont pas entièrement répondu à vos attentes. Nous comprenons l'importance d'un bon sommeil et nous allons tenir compte de votre retour pour évaluer des améliorations possibles. Finalement, nous sommes heureux que vous ayez remarqué et apprécié nos messages encourageant un comportement responsable et que vous n'ayez pas utilisé le Wi-Fi, nous espérons que cela signifie que vous avez pleinement profité de votre séjour en dehors de la chambre. Nous tenons aussi à souligner notre emplacement privilégié à côté de la station internationale – Bruxelles « Gare du Midi », rendant l'accès à notre hôtel particulièrement aisé pour nos hôtes. Nous serions enchantés de vous accueillir de nouveau pour une expérience encore plus satisfaisante. Cordialement,

Dear Mostafa, We are truly grateful for your kind feedback. It is wonderful to hear that your visit to B&B Hotel Brussels Centre Gare du Midi was a memorable one. We are thrilled that you valued the cleanliness of our hotel, the quality of your room, and the comfort of our bedding. Our team takes great pride in maintaining our high standards of cleanliness and comfort, ensuring a restful experience for our guests. Moreover, it's gratifying to know that you found the health safety measures we have implemented to be satisfactory, reflecting our commitment to your well-being. Additionally, we are pleased that our WIFI service contributed positively to your stay, providing you with the connectivity you require. We eagerly anticipate the opportunity to host you once more in the future. Warm regards,