We have adjusted the terms of business in order to help you in these uncertain times. We are at your disposal for all questions and wishes. Contact us if you need to change, cancel or postpone your trip.
• In case you cannot travel, we advise you to postpone your reservation to another date. If this is not an option, you can cancel the reservation.
• You can cancel your reservation free of charge no later than 1 day before arrival. Let us know in writing by email firstname.lastname@example.org
• For all individual inquiries and reservations made directly through the hotel or hotel website, write to: email@example.com
• For group reservations (10+ rooms) and reservations of our premises for various events, please write to: firstname.lastname@example.org
B&B Hotel Ljubljana Park closely monitors the actions of the NIJZ (National Institute for Public Health for disease control and prevention), as well as the declarations made by the World Health Organization for staying safe.
For the safety of all, please respect the measures we have put in place to make us all feel safe.
• The check-in and check-out process will be done as quickly as possible, with minimum interactions and maintaining social distance
• When you will arrive at the hotel, your room key and invoice for the ordered service will be waiting for you at the reception
• All employees will maintain a safe distance, use disinfectants, and wear protective equipment
• The recommended number of people in the lift is 1, except for families
• In all enclosed public spaces wearing a mask or scarf is mandatory. Also regular hand disinfection
• Signages are located in our hotel public spaces to remind guests to maintain social distancing protocols
• All hotel public surfaces are cleaned and disinfected on a high-frequency basis in all frequent use areas
• The housekeeping staff will not enter and clean the guest room during stay unless requested by the guest. If so, their room will be serviced without the guest’s presence
• In restaurants special measures are also applied, with which we want to provide a top service with minimal interaction between staff and guests. Tables with chairs are separated from each other by at least 1.5 meters
• Following government instructions, breakfast is served, as breakfast buffet is not allowed
• Guests can enjoy breakfast in the restaurant every day between 8.00 and 10.00. The exceptions are Sundays when the restaurant is closed. On these days we provide guests with a breakfast box, which can be pre-ordered in the room
• For events & meeting rooms, the distance and protection measures for attendees, as well as catering services, will always be controlled
To ensure compliance with the new safety protocol, we also ask our guests to do their part: by respecting these simple rules, it will be possible to make everyone's stay at B&B Hotels in Italy safer and better.
8 rules to follow