In this delicate moment, we would like to inform you of the actions that B&B Hotels Spain & Portugal is implementing to contain the coronavirus (COVID-19), and thus ensure maximum security and give all necessary support to our guests, associates and partners. One of our key objectives is the care of all of you, which guides us in facing the current challenge.
Our hearts and thoughts are with all the people who have been affected. We would like to thank again the doctors and health care workers who are making a great effort to cure the sick and prevent the virus from spreading.
At this moment, we understand that travelling is not one of your priorities, but those of you who have no other option, we thank you for continuing to trust B&B Hotels and for choosing us for your future travels.
The safety of our guests and partners has always been and is our priority. We maintain the highest standards of cleanliness and hygiene. To contain COVID-19, we have taken additional measures to protect them. In all B&B Hotels in Spain and Portugal, rooms and common areas are cleaned and disinfected daily. In addition, we have equipped these areas with dispensers containing disinfectant gel, which are available to all our guests and employees. Our objectives are: to ensure full compliance with the standards set by the Health Authorities, as well as the maximum protection of health and hygiene for everyone.
B&B Hotels offers flexible booking options. Given these unique circumstances, we are making adjustments to our reservation policy in order to give you more peace of mind.
All bookings with an entry date between 14 March and 12 April 2020, and until further notice, will allow a free date change until 31/12/2020. Thanks to the support of a recognized brand, an innovative business model and a high quality of our services, at B&B Hotels Spain and Portugal we are available to all our guests, to make your stay with us a positive and safe experience.
We are sure that thanks to this strong sense of responsibility and entrepreneurial spirit that distinguishes us and thanks to your constant support, we will face the future together with positivity and optimism once this emergency situation is over.
We need you. We are waiting for you with an open heart to serve you!