Discover remote check-in with B&B HOTELS in France

A quick and easy way to get to your room.

To get to your bed in record time, nothing could be simpler!

Remote check-in B&B Hotels makes your life easier. Simple, efficient and free, it is a service that allows eligible customers to acquire their room number and access code remotely on the day of their stay.

No need to stop by the reception desk after a long day: go straight to your bed*!

This service is available on the website and via mobile applications (iOs and Android). Of course, it is not mandatory: each customer has the choice to register or not at the remote check-in for each reservation.

How does it work? Easy: just follow the steps listed below.

Remote check-in invitation by email

48 hours before the scheduled day of your arrival at the hotel, you are invited by email to register for remote check-in.

The registration link is also available on the booking confirmation email and on your web account.

Even if you have already left your credit card number as a guarantee when booking online, you are invited to enter your card number, the validity date and the security code when registering at the remote check-in for this time to settle your reservation. You validate the transaction with 3D Secure. Secure payment

You will not be debited until the actual check-in will be generated, i.e. the day of your arrival between 2 p.m. and 6 p.m.

You will receive an email (and SMS, if you have requested it) between 2 p.m. and 6 p.m. with the number of your room and its access code.

If you have not received your room number and its access code by 6 p.m. on the day of your arrival, you will need to acquire your room at the hotel reception desk or at the room self-service machine.

Remote check-in is no longer possible after 6:00 p.m. on the scheduled day of your arrival at the hotel.

For more information, see our FAQ.

Please note:

Any customer can take advantage of this service provided:

• to have a “direct” reservation (excludes reservations made on third-party sites: Booking, Expedia, etc.)

Important:

If you want to cancel:

• Before 2 p.m., usual conditions (except if reservation is non-cancellable, non-refundable),
• After 2 p.m., cancellation for the first night is no longer possible.

The rest of the stay remains cancellable and refundable, depending on the customer's booking conditions.

If a payment authorization request is refused, the reservation will of course not be cancelled, but the online check-in request cannot be confirmed. The customer will be informed that he/she must go to the hotel to validate his/her check-in and payment.