Contact us

Got a question? You’ve come to the right place!

       
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    Book a hotel

    Would you like to book a stay by telephone? If you are calling from outside France, dial +33(0)298 337 529 (€0.34 per minute incl. VAT, plus any fees charged by your service provider). Our 20 advisers will answer your calls from 9.00am - 7.00pm during the week and 11.00am - 5.00pm on weekends and public holidays. We can answer your queries in English, German, Spanish, Italian and other languages. So go ahead and pick up the phone!

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    E-club service

    Do you have a question about our E-club service or about your account? We are there to answer your queries by filling in our contact form.

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    Group bookings

    Would you like to make a group booking? For a sports event or a coach party, you can book 10 rooms or more via our Groups department on +33(0)298 337 529 (€0.34 per minute incl. plus any fees charged by your service provider) or by email : groupes@hotelbb.com.

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    Logée Card department

    Do you have a question about our Logée Card? Our Key Accounts department will take your call on +33(0)298 337 529 (€0.34 per minute incl. plus any fees charged by your service provider) or by email : corporate@hotelbb.com

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    Contact a hotel

    Would you like to speak directly to the reception of one of our hotels? Simply dial the number you can find on each hotel’s description page.
    If you need an information, you can also contact us by clicking here.